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 Germany
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to ask for a refund.
Return postage is covered by Desmazieres-Shoes. Simply fill in the corresponding section of your bill, use the return of post voucher enclosed in your package and take it to the nearest post office.
You will be refunded by bank transfer or Visa or Mastercard or PayPal.
  Belgium and Luxemburg
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to ask for a refund.
Simply fill in the corresponding section of your bill. You will be refunded by bank transfer, Carte bleue, Visa
, Eurocard/Mastercard or PayPal.
Return your articles to LOGVAD BELGIUM – Rue de la Montagne 105 - 7700 LUINGNE
All postage costs will be refunded for any exchange resulting from an error by us.
Please note, carriage forward or C.O.D by mail will be refused.
 Spain
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to ask for a refund.
Simply fill in the corresponding section of your bill. You will be refunded by bank transfer or Visa or Mastercard or PayPal.
Return articles to TRANSNATUR BARCELONA - Ca l'Arana, n° 22-32 - Zona Actividades Logísticas - 08820 EL PRAT DE LLOBREGAT
All postage costs will be refunded for any exchange resulting from an error by us.
Please note, carriage forward or C.O.D by mail will be refused.
 France
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to get it exchanged or to ask for a refund.
You can simply fill in the corresponding section of your bill. Refunds will be made by cheque, bank transfer
or PayPal.
Return articles by post (Colissimo if possible). You can also hand them in to a Point relais(€2.50 will be deducted from your refund, except for exchanges).
All postage costs will be refunded for any exchange resulting from an error by us.
Please note, carriage forward or C.O.D by mail will be refused.
 Italy
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to ask for a refund.
Simply fill in the corresponding section of your bill. You will be refunded by bank transfer or Visa or Mastercard or PayPal.
Return articles to ARMANDO VIDALE GROUP - Sig Alessandro GARGIULO - per il conto di DESMAZIERES - Via Risorgimento, 32 - 22073 FINO MORNASCO
All postage costs will be refunded for any exchange resulting from an error by us.
Please note, carriage forward or C.O.D by mail will be refused.
 Netherlands
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to ask for a refund.
Simply fill in the corresponding section of your bill and return articles by post. The refund will be made by bank transfer or Visa or Mastercard or PayPal.
All postage costs will be refunded for any exchange resulting from an error by us.
Please note, carriage forward or C.O.D by mail will be refused.
 United Kingdom
If the article does not meet with your satisfaction or if it is not the right size, you have 15 days to ask for a refund.
Simply fill in the corresponding section of your bill and return articles by post. You will be refunded by bank transfer or Visa or Mastercard or PayPal.
All postage costs will be refunded for any exchange resulting from an error by us.
Please note, carriage forward or C.O.D by mail will be refused.
Law applying in the case of disagreement
Under article 5 of the CE n°44-2001 of 22 December 2000 the contract of sale is understood to have been carried out in France.
In the case of any disagreement arising from the current contractual relationship, the internet customer and Desmazieres-Shoes agree to search for an amicable solution before taking any legal action.
Should a legal action arise, all cases will come before French courts.
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